I need to say for starters that the "accusation" was entirely understandable. I can't use a shopping trolley like everyone else so I put things into the front basket of my mobility scooter. I went into a supermarket yesterday and put a punnet of strawberries and a tin of custard into my basket where there were already four carrots obtained elsewhere. I went through the self service checkout, scanned the strawberries and custard, and paid for the goods.
As I prepared to leave a shop assistant came, asked to see my receipt and asked why I hadn't paid for the carrots in my basket. I explained that they were not from that store. She walked away without a further word and went back to chatting with another assistant. As I passed I suggested that a smile and a "sorry" would have been appropriate. All I got was "humph" and a rather angry look. I think she felt deprived of her prey!
As I say, the original accusation was not unreasonable but I feel the store should train its staff to handle such situations better.
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